We believe that being detailed in every examination and explanation will ease any potential doubts that you may have. On your first visit, we will allocate ample time to listen to your concerns and expectations. 

We examine tooth by tooth in detail. Photographs of your teeth and gums are taken with the intra-oral camera to help you understand your oral condition.

If required, we will take X-rays of your teeth to ensure that there are no hidden problems. After the examination, our doctor will share the clinical findings with you and discuss your treatment options, time required and treatment fees involved, in consideration of your needs and priorities.

As an AIA Dental Panel clinic, the fees of the dental services stated in the policy will be billed directly to AIA, allowing you to enjoy cashless dental treatments. 

Treatment fees that are not covered by AIA policy will be payable by patients. You will be informed of the treatment procedures and fees involved. We will only carry out the treatments upon your approval.

During the consultation, there will be photographs taken through intraoral camera or microscope. X-rays may be taken if necessary. These information are vital for our dentists to customise a treatment plan to address your dental issues and concerns. 

After the first visit, every patient will be given a treatment plan together with the dental photographs and X-rays. It is for easy reference and discussion with your family and loved ones if required. You may refer and keep track of your treatment progress with the treatment plan on hand. 

In the subsequent visits, we will schedule sufficient time as required for each treatment. 

While you may be enjoying our dental services, you may wish to bring your little ones or your grandma along to experience our dental care. In Smile Design Dental Practice, we offer a comprehensive range of dental services that gives us the opportunity to serve patients from a tender age to the old folks in our households. 

We understand the importance of safety and hygiene, therefore we put them as our priority. We make sure that we adhere to the high standards of sterilization. 

The traditional X-ray film requires much higher exposure to radiation. Not only that, there is a higher tendency of either under or over exposure of the films, whereby the films quality are inconsistent. We offered X-rays taken with digital sensor. This not only speeds up the X-ray taking process, it reduces more than 90% of exposure to radiation. 

The rubber dam acts as a physical barrier by isolating the operative area that the dentist is working on from the rest of the patient’s mouth. This helps to protect the tongue, throat and airway during dental procedures and prevents foreign substances from being ingested by patients. 

The rubber dam also creates a clean and dry operating area. Our patient’s lips, cheeks and tongue are being retracted and protected, allowing the treatment for the tooth without any contamination from blood or saliva. 

The rubber dam is placed over a patient’s mouth with a small clamp attached to the tooth alongside the edge of the gums, and only exposing the tooth that is being worked on.

One or more holes may be punctured to allow our dentist to work on multiple teeth at the same time. For instance, we are able to work on multiple dental fillings by isolating that few teeth. This rubber dam is stretched and held in position with a U-shaped metal or plastic frame. 

Sterilization of Instruments

In the healthcare industry, sterilization process is the utmost guardian of success of any treatments. In Smile Design Dental Practice, we place a high emphasis on our entire sterilization process and infection control. The sterilization process consists of rinsing the used instruments and soak them in medical grade cleaning solution before proceeding to a round of thorough scrubbing and cleaning. These instruments are cleaned, dried and pouched into individual sterilization pouches and sent into the autoclave to begin the high temperature sterilization process. 

Through our stringent and meticulous system, we ensure the sterilization process is carried out in the proper regime, to the highest level of sanitation; for your peace of mind.